faq

Frequently asked questions

What is your check-in/check-out policy?

Our standard check-in time is 14:00 PM and check-out time is 10:00 AM. However, we are happy to try and accommodate early check-ins or late check-outs, subject to availability.

How can I make a reservation?

You can make a reservation by using our online booking system, or by contacting us directly by phone or email. Alternatively, you can book through popular platforms like Booking.com or Airbnb.com

Do you offer a parking spot?

We have a private parking space within the premises. However, many public additional places are available just in front.

Is there a minimum stay requirement?

Yes, during high season we require a minimum stay of three nights for all reservations.

Do you allow pets?

Unfortunately, we do not allow pets in our rental apartments.

Is partying allowed in the apartments?

No, partying is strictly prohibited in our rental apartments. We have a strict policy of no loud noise or disturbances. Guests who violate this policy will be asked to leave immediately without refund.

Is smoking allowed in the apartments?

No, smoking is strictly prohibited in our rental apartments. Guests who violate this policy will be subject to additional cleaning fee. However, on our big terrace smoking is allowed.

What is your cancellation policy?

Our cancellation policy varies depending on the length of stay and time of year as well as the cancelation notice period. Please refer to our booking terms and conditions or contact us directly for more information.

How do I access the apartment?

Once you have made a reservation and payment has been processed, we will provide you with detailed instructions on how to access the apartment.

What should I do if I encounter a problem during my stay?

If you encounter any issues during your stay, please contact us immediately and we will do our best to address the issue as soon as possible.

Is there a reservation deposit required?

Yes, we require a deposit to be paid at the time of booking. 

Still have any questions? Contact us